Positivity
Did you happen to notice around the end of 2016 how many people were looking forward to saying goodbye to the year? 2016 was a rough one for many folks. It was a divisive political environment, we said goodbye to many sports and entertainment personalities and there were too many tragedies broadcast over the air waves.
But turning the calendar page from one year to the next does little to change our overall emotional well-being. There are lots of things we can all do to improve our mood and general outlook. I like this article from Fast Company on 10 Science-Backed Ways to Be More Positive in 2017. There are some simple ideas here, such as breathing deeply, scheduling our own self-care sessions, volunteering time and meditation. Everyone can practice some of these methods to help improve your outlook.
For me, part of being positive comes from recognizing the things that I should be grateful for. A gentle reminder to ourselves makes us realize our good fortune. Things that I’ve stressed about become less annoying when I remember how lucky I am.
I also search out positive people. Have you ever noticed how much better you feel after you’ve been around a person who inspires you? A happy, positive person generally spreads happy thoughts around the office.
Even when you adopt a few habits to increase your positivity, there are times in our lives, especially in today’s uber-connected world, when things can overwhelm us. When that happens, it may be time to change the way we live and work. We are constantly connected with our work, our home and our national and global news sources. It’s easy to feel bogged down. Maintaining positivity might mean disconnecting with the world around is – even if it’s only for a short time.
Try opening your email just twice a day. Constantly communicating with co-workers may not be the ideal situation. Think about putting your phone down when you get home in the evening, and try not to look at it until after dinner. Short breaks from the constant clutter that comes our way can be quite effective in relieving our stress and shifting our outlook from gloomy to glad!
And one more tip. So often, we measure our value by productivity. But when we try to battle three things at once, we can end up even more frustrated. Instead, focus on getting one thing done at a time. As you arrive at work each day, say to yourself – “What is the most important thing for me to do today?” Make that one action your priority and get it done. Even if it’s the ONLY thing you accomplish that day, you can positively remember that you did accomplish your most important task. And then put the rest aside, there’s another day to tackle the next project on your list!
Six Things You Can Do To Be More Positive
These tips won’t cost you a dime. And they’re easy, so time is no excuse!
- Purposefully Breathe. Long breaths in, long breaths out. Repeat them 5 times.
- Turn off your phone. Maybe just for an hour. Watch how much you get done!
- Reward yourself. A hot bath, a walk at lunchtime, music while you cook dinner, 10 pages of your favorite book – all of these ideas will bring a calmness to your life.
- Choose a word every day that lightens the mood and brings soothing thoughts. Beach. Snow. Faith. Peace. Whatever the word is, take time during your day to consciously think about it for a minute or two.
- Get up, walk around, roll your shoulders. The simple act of pushing yourself away from your desk and computer will relax you and make you think differently.
- Thank someone. At home or at work, giving a sincere thanks to someone not only lightens that person’s day, but yours also.
Deriving Pleasure From Results
Last month, we talked about recognizing accomplishments and doing what matters! As humans, we get pleasure from accomplishment. So it makes sense that as we approach 2017, our goal should be to create a culture of accomplishment in the workplace to engage our employees even more powerfully.
This video appeared in 2015. It’s been viewed time and time again. It’s pretty simple. It’s about accomplishing the first task of the day and the importance of that task. Take a look. The video resonates with many of us. We somehow find great comfort in checking off a task. We recognize that something has been accomplished.
As the manager of your department, organization, project team or company, your job is to set goals. But it’s also your job to help employees reach those goals. So starting now, begin 2017 as the year of accomplishment. Here are some tips for making that happen.
- Celebrate the small wins. If the team has an enormous project ahead of them for the year, break it up into small projects. Seeing success along the way makes the entire project more palatable and doable! And small celebrations help to keep everyone on track. You recognize their efforts and progress. And in return, your team gets a boost of energy. The feeling of satisfaction permeates throughout the office!
2. Be present. That seems easy, but sometimes leaders are in such a hurry, they forget to touch base with individuals. Keeping a team on track is important, so regular meetings and constant feedback is fuel for your team. Being present doesn’t mean micromanaging – it’s just keeping in touch and providing positive reinforcement.
3. Be clear and concise. I once had a manager that would give a task and then talk about it for 10-15 minutes. By the time he was finished, we were more confused than before our meeting! Instead, be clear. Explain what the goals are and what your expectation is for every member of the team.
4. Be positive. Besides celebrating small wins, make sure you celebrate milestones. Give credit to the team. And point out how well they’ve accomplished a project. Emphasize the positive.
Helping your team measure and track success instills a culture of accomplishment. The next time you have an opportunity to celebrate, be sure you do – no matter how busy your day!
Working Effectively as a Team, Motivating Employees, Building Trust and Integrity – these are just some of the courses we’ve developed for organizations. How can we help you? Give us a call at 301-670-0051. Let us help you put a plan in place to instill a culture of accomplishment in your organization.
Four Ways To Engage Your Employees
- Listen. Every company has good ideas. The question is, are they recognized? Too often, the good suggestions fall on deaf ears. Even if an idea seems silly, or not doable, before you reject it, let it work itself inside your brain for a while. Often, the best ideas come from where the work is being done.
- Get Feedback From Within. Being recognized by our manager is important, but just as important, and maybe more sincere, is the recognition we get from our colleagues. Start a campaign where employees can recognize the work of others.
- Inform. Sometimes organizations don’t see the need to inform everyone of progress, issues and roadblocks. So instead of knowing what’s going on, employees guess. Or wonder. A thorough understanding of the situation engages employees even more powerfully. Providing information encourages a culture of assistance. Instead of being discouraged, employees are more likely to ask, what can we do to overcome this barrier?
- Involve. No one is expected to have all the answers. Even management can’t possibly have all the answers. Involving employees in decisions is powerful. With involvement comes ownership. Employees work harder to make it happen.
Working Effectively as a Team, Motivating Employees, Building Trust and Integrity – these are just some of the courses we’ve developed for organizations. How can we help you? Give us a call at 301-670-0051. Let us help you put a plan in place to instill a culture of accomplishment in your organization.
Doing What Matters
Ever since childhood I remember my mom saying:
“Get a good education. That is something that no one can take away from you.”
In my parent’s house, college was mandatory. There were 5 children in the house, and all of us have some level of post high school learning – whether it be a college degree or specific military training. As a matter of fact, my youngest sibling excelled at maintaining the Army’s Black Hawk and served in Desert Storm. We are all so very proud of him.
When I received my MBA, of course my family was proud of me, but actually it felt quite normal. After all, that’s what we were supposed to do! I went on to be adjunct faculty and career counselor. Eventually, I started my own business – and now it’s going on 25 years!
It seems appropriate then, that my business is about educating and training people on how to become an effective leader. We help our clients find “What Matters to Them” and at the same time, I’m “Doing What Matters” to me.
Additionally, as a mentor for high school high achievers, I have seen so many extremely smart and ambitious youth who want to go to college. The problem is that there are very limited resources to take advantage of – short of their parents having to go into deep debt. It was different when I went to college. Then, there was an abundance of FREE college money. Indeed, I went to the University of Maryland – tuition-free! It appears that those days are long gone. So many kids are side-lined from fulfilling their dreams, realizing their purpose, for lack of money.
And so, I have now entered into my Next Life – Director of Let’s Go! In short, I started Let’s Go! as a non-profit in order to provide resources for ambitious and high achieving youth who just don’t have the means to take advantage of post-high school learning as I did. Let’s Go! – a highly competitive program – will not only provide financial resources for these youth, but it will also provide leadership and life skills. I’ve come full-circle. Once again – Doing What Matters. What matters to YOU?
Recognizing Accomplishments
November has blessed us with some wonderful weather and forceful sunshine! Even if it were not the month that we traditionally give thanks, we might be thankful each time we go out the door. When we really sit down and think about it, we realize that it’s often the littlest things – the things we sometimes take for granted – that we are most thankful for.
I once had a boss who rarely acknowledged accomplishments. He thought accomplishments were expected, and praising an accomplishment might make someone sit back and not work very hard. I’d often shake my head, wondering, what was he thinking! In truth, when we recognize accomplishments, we provide a lift to the person or team we recognize. Instead of sitting back and doing nothing, a little recognition usually makes people work harder! They are grateful – grateful to have a job and grateful that hard work is recognized.
So in this month of November, as the days grow shorter and the year-end approaches, let’s remember the things we can do to celebrate successes. Here’s a list. How many can you practice before December 31st?
- Recognizing success is often about doing what matters. It’s taking your job seriously and performing the work that is important to the mission. Do you have a manager or team leader who has battled through opposition? Or maybe led a team with dignity? Celebrate their success with a hand-written note. A simple Thank You will prove to be a happy diversion for a job well done.
- Celebrating the entire team. Besides the pessimistic boss described above, I also had one that understood how important it was to recognize the team. So he would arrange an event. Something simple. He’d bring in root beer and vanilla ice cream and make root beer floats after lunch! Or he stopped by the donut place and grab a large container of coffee and donuts. Whatever he planned, it came with a public display of recognition. Wow, did that make us feel good!
- Perk up someone’s day with a small card from Starbucks. It might just have $5 on it, but you end up making that person feel good twice – when you give it to them and make note of why he/she deserves it, and when they use the card!
- Set up a Brag Board. This is great if you have a team. Ask them to bring something that can be added to a poster that reminds them of the job they’re working on. Make it known that you want brag on them a little and want visitors to see what’s being accomplished. The board will grow as more contributions come in, making it a topic of interest for a while, and a constant reminder that you wanted to brag!
- Finally, just say it. Say Thank You. Genuinely given, a simple thank you can have as great an impact as any of the other suggestions above.
Need help building a team? Or building a positive culture. Why don’t you give us a call and we’ll get started now so that 2017 becomes the year of achievements for your organization. Give us a call at 301-670-0051.
Planning for the Year Ahead
Your business plan is essential to the success of your organization. Your plan is your map. It not only describes what you are going to do, but also provides a direction on how you and your team will get there. Without this execution strategy, your plan is meaningless.
Having a solid plan for how your department or organization will run is a key component of its smooth and successful operation. Your plan is critical to achieving success. It’s important to you, your managers and equally important for the staff you lead. Everyone needs to understand how your organization should be run on a daily basis. Your thoughts and expectations should be clearly defined.
Obviously, for smaller organizations, the business will be far more streamlined and less complicated than it is for larger ones, but your plan still needs to demonstrate an understanding of the work required and how you’ll handle the work flow.
So let’s discuss how you can put together a plan that is organized and understood. Your plan should contain the following items.
Mission. Your mission should be clearly defined so that everyone knows what your organization or department does and why you do it. You may be part of a broader mission, but your organization should still have its own mission. A clear and thoughtful mission statement creates a connection with the organization and the people you serve.
Keys to Success. Organizations have a few key factors that lead to success. What are the things your organization must do to be successful? List these factors in your plan.
Analysis of your organization’s position. Think about your organization’s position or circumstances. A good tool to use is a SWOT analysis – Strengths, Weaknesses, Opportunities and Threats. What is the present position of your organization and how does it need to grow, or change?
Description of Services. What are the services you offer to the rest of your organization? A clear description of these services, what they do and the benefits they provide are important. You may provide a variety of services, depending on whether your customers are internal, external or both.
Delivery Requirements. You must define the requirements of the services you will deliver. These requirements may be set by your team or defined by an outside source. In either case, deciding the measurements and stating them within your plan is important to tracking success. Your next step is to define the responsibilities around each step and the tactics you will take to accomplish your goals. These requirements will play a key role in helping you analyze the success of your staff and the organization as a whole.
Implementation Plan. How are you going to carry out your plan to provide the services needed by others? Your plan should be strategic. Each task should bring you closer to accomplishing the plan.
Objectives. There is a reason why you are taking certain steps, or actions. These are the objectives – and should be stated in your plan. The objectives also help to define success factors.
Personnel and Expertise Needs. Your managers and staff carry out most of your plan. It’s important that everyone understands his or her responsibilities, as well as the qualifications for doing the job. Our next article provides more detail on roles and responsibilities within the plan.
Leah M. Joppy & Associates would like to be your partner in your strategic plan. We provide training – training for leadership, professional and personal development, and many different types of computer training. Give us a call at 301-670-0051 and let us help you achieve faster results with your team.
Tips for Conveying the Structure of Your Organization
The business plan often starts with an organization chart. The structure of the group may grow with time, or responsibilities may be tweaked, but start with a basic plan.
- One way to explain your organizational structure in the business plan is graphically. A simple diagram or flowchart can easily demonstrate levels of management and the positions within them, clearly illustrating who reports to whom, and how different divisions of the company or organization relate to each other.
- Roles and responsibilities. Of course, you need to surround yourself with good people, but you also have to set things up to enable them to work well with each other and on their own. It’s one thing to have an organizational chart, but another to have the skills needed to carry out your mission. You must define the people who will be providing the service. Who is responsible for what job, and to whom do they report?
- Training needed. The plan should also include a description of the training that will be needed to accomplish your mission.
- Adding talent. It’s important to recognize the types of people you’ll need, how many, what their qualifications should be, where you’ll find them, and what they’ll cost. If your organization plans to use outside consultants, freelancers, or independent contractors, mention this need in your plan as well.
- Future expansion. It’s also helpful for long-range planning to discuss positions and experience you want to add in the future – if you are successful enough to expand.
We can help organizations reach goals by providing the training needed for employees to succeed. Look to Leah M. Joppy & Associates for leadership, personal development and computer training. We help break down barriers to productivity. Give us a call at 301-670-0051 and let us help you achieve faster results with your team.
Utilizing Technology
In this day and age, every organization should leverage technology in the workplace. But it’s one thing to have technology solutions and quite another to make sure the solutions are being used to their full extent. Using technology is not just about having computers and an internet connection in the office. It’s also about having a deep understanding of the various software solutions available to employees. Having a complete working knowledge of various applications will significantly affect employee productivity. The knowledge and understanding of these programs also breaks down barriers to mobility. Work-related documents and information can be accessible on the road, as well as in the office.
Wasted time and energy add up over time. Keeping employees productive and efficient should be an important objective for all managers. Looking at a normal business environment, there are many tools that can help organizations take control of their time and improve efficiencies. Here are some examples.
- Collaboration is key in the workplace. Increased connection in the workplace promotes extended communications among co-workers, clients, and industry professionals. The right technology can eliminate multiple emails flying back and forth between employees. You can also eliminate any “double” work, where 2 or more people may be making corrections on the same document. Try using collaborative tools such as webinar conferences, skype, video chat or an intranet where employees can share files. Applications such as OneNote, Outlook, Office 365 and Project can keep everyone informed more efficiently. Many organizations are adopting SharePoint for even greater project management oversight.
- Document Management. When cloud services became available, document management got a whole lot easier. Employees can work live with collaboration tools like Google Docs. This tool allows multiple people to work on a project together without emailing multiple versions back and forth.
- The collection of data and the retrieval of information is key in today’s workplace. At the very minimum, employees should have a working knowledge of Excel and know what capabilities exist within the application. Other programs, like Sharepoint, are capable of more complex data entry and retrieval.
- Tools that are common to most workplaces – including most Microsoft Office applications – are instrumental in providing an effective solution for organizing the data collected to solve many problems.
Effective Use Of Technology In The Workplace. Technology has afforded most organizations with the opportunity to have a higher level of communication and connectivity than we’ve had before. We have, through these technologies, the ability to connect instantly with others, regardless of where they work or live. Employees have the ability to communicate face to face – even when they reside in different parts of the country – or world!
Technology is a powerful tool that can be used to foster relationships, effectively manage time, improve organization and bridge the gaps of communication. The key to the powers of technology lies in the knowledge and confidence of your employees. The level of knowledge of a particular application depends on the individual and his or her work. Some of us take longer to understand and feel comfortable with programs than others. By providing workshops to reinforce what we know, and open the door to other possibilities, we grow the productivity skills of our organization.
Intelligent Workshops
Our workplaces today have had an eruption in technology. How we work and how we deliver our products and services has shifted. We need to maximize the ability of our employees in order to create efficiencies. The workshops listed below help to break down barriers to productivity.
Give us a call at 301-670-0051 and let us help you achieve faster results with your team.
| Word | Excel |
| Access | PowerPoint |
| Outlook | InfoPath |
| OneNote | Project |
| Publisher | WordPerfect |
| Crystal Reports | Adobe Professional |
| SharePoint | SharePoint Designer |
| Office 365/One Drive | Skype for Business |
| Visio |