If you’re examining your EOY budget and have last minute money that needs to be spent, now is an ideal time to invest those dollars in your team. Looking back on the last year, can you identify areas that need improvement? Perhaps there was a conflict that could have been resolved more effectively? Maybe communication is an area that needs improvement? Or maybe you just want a jumpstart on strategic planning for the next year and how that may look during the COVID-19 pandemic. Fortunately, LMJA has a number of courses that have changed the way offices communicate, operate and deal with issues.

Here’s a look at four of our most popular courses and how they can be a great investment in the most important part of your department – your people:

  • Effective Interpersonal Skills: Interpersonal skills are sometimes referred to as people skills, soft skills or emotional intelligence skills. Valuable interpersonal skills include: teamwork, leadership, empathy and active listening. In this course, we discuss verbal and non-verbal cues, why they matter and how to build strong interpersonal skills that will enhance both the harmony and productivity of your office.
  • Conflict Management Skills: Problems can arise on any team and you will likely need to resolve conflict at some point in your job. Our course helps you develop conflict resolution skills, deal with constructive criticism and gain important counseling, mediating and problem-solving skills.
  • Developing Inclusive Teams: While most managers believe having a diverse and inclusive work culture is critical to performance, they don’t always know the best ways to achieve that goal. Our course covers a broad range of topics, such as examining the culture of an organization, identifying current and potential problems and providing tools for change.
  • Organizational Strategic Planning: Organizational strategic planning involves setting priorities, determining where to focus energy and resources, ensuring that employees are working towards common goals and much more. Our course helps you develop an effective strategic plan that clearly lays out where your organization is going, the actions needed to make progress and a blueprint for success.

If you have money left in your EOY budget to spend and are interested in making meaningful, long-lasting change in your department, Leah M. Joppy and Associates is ready to help. Many of our courses have been reformatted to deliver in a virtual format.  We also have a half-day course delivery option.  Whether you’re a novice or a pro, our excellent course producer ensures a smooth delivery of our virtual courses.   Call us at 301-670-0051 or email us at leah@lmja.com.