Strengthsfinder Assessment Tool
What management challenges has your organization experienced over the past few years? How have issues changed or developed over the last 12 or 6 months? As more and more employees are returning to the office, you’re probably dealing with a fresh set of challenges and we outlined just a few in our previous article. Last year was a period of office ‘reentry’ and now it’s time to figure out how to juggle in-person team members, hybrid and remote workers while not sacrificing performance. It’s a lot to handle and how do you even begin?
Let’s start with a few of the basics. We’ve outlined a few “dos and don’ts” below. Maybe you’re already using some of them or perhaps they’re a good reminder of where you need to improve:
- Do set immediate and clear expectations – and make sure everyone knows what they are!
- Do schedule regular team meetings and make them a priority (no regular cancellations, please). It’s an effective way to acquaint (or reacquaint) yourself with your team’s work and communication style and find areas for improvement.
- Do engage directly with employees as often as possible.
- Don’t just have a communication strategy in place – document it and share it! Everyone needs to be on the same page.
- Don’t just encourage feedback, make it possible. And listen to it!
- Don’t micromanage and make employees feel like they’re not trusted.
- Do have an open-door policy and set aside time for one-on-one conversations.
- Do have regular team building activities that enable in-person, hybrid and remote team members to get to know each other in a fun, casual setting.
- Don’t forget about mental health. Make sure you’re communicating benefits that your organization provides to employees. Listening to team members and working with them to address concerns is one of the most important things you can do.
A proactive approach and implementing improvements not only keeps your organization moving forward, but also shows team members, whether they’re in the office, remote or hybrid, that you’re engaged in their wellbeing. Fortunately, you don’t have to handle it alone. Working with a coach like Leah M Joppy and Associates and utilizing our Strengthsfinder assessment tool is an ideal way to get started. We outlined the benefits of Strengthsfinder in our previous article. The data it provides goes a long way towards leveraging team members’ strengths, addressing team conflicts and improving communication. Want to learn more? Call us at 301-670-0051 or email us at leah@lmja.com.
Challenges In The Workplace – How A Coach Can Help
Over the past few years, we’ve all had to adjust to the virtual workplace and the challenges that came with it – from being interrupted on Zoom calls from a crying toddler to missing out on casual chit chat with your colleagues as you grab a morning coffee. Or perhaps you were hired during the pandemic and don’t really feel connected to your new team. Now that people are slowly returning to the workplace, many organizations are dealing with a whole new set of challenges. We’ve broken down the top 3 below:
- Office Etiquette: Let’s face it – we all developed some interesting habits while working at home, whether it’s living in pajamas, pacing around the house while on a phone call or leaving a pile of dirty dishes in the sink to deal with later. Clearly, this isn’t going to fly in a professional environment. Management needs to set guidelines when it comes to office etiquette and clearly communicate areas such as: respecting team members’ personal space, dress code, keeping workspaces clean and being mindful of voice level. Patience needs to be practiced as everyone readjusts to office life. It’s not fun, but managers must be ready to have conversations when/if issues arise.
- Communication: While some team members are returning to the office, many may be on a hybrid work schedule and others may continue working remotely. This can make communication challenging for even the most seasoned managers. Effective communication requires clarity, consistency and careful listening.
- Team Building: Returning to the office can be particularly difficult for employees who were on-boarded during the pandemic. The existing team may wonder, “Who are the new people? What role will they play within the team? What knowledge and skills do they bring to the group? Will they be a team player?” The new employees may feel like they’re truly part of the team and may not feel comfortable speaking up or asking questions.
How Working With a Coach Can Help
It’s easy to say “communicate more with your employees” or “set clear expectations”, but how do you get started when you’re already feeling overwhelmed? That’s where working with a coaching team like Leah M Joppy and Associates can help. Our popular Strengthsfinder assessment tool has helped organizations and team members learn so much about their core competencies, how to use them to their advantage and where to make improvements.
Participants who have taken this assessment develop a clear understanding of how to use their strengths to support and effectively communicate with team members, as well as work together to support agency mission and goals. This tool also identifies complementary strengths that enable team members to support each other in areas where they may not be as efficient. In addition, this self-awareness insight enables participants to:
- Better manage team and customer conflict
- Leverage individual strengths and communication styles to build cross-agency collaborative partnerships
- Maximize creativity
- Increase performance
Imagine what your organization could do armed with this kind of data! Contact Leah M Joppy and Associates at 301-670-0051 or email us at leah@lmja.com to learn more and get started.
Drivers Of Engagement
According to recent research by Gallup, the percentage of engaged workers in the U.S. dropped in 2021 for the first time in a decade. The trend continued into 2022 with only 32% of full and part-time employees engaged and 17% actively disengaged. These lower levels of engagement have certainly fueled “The Great Resignation” with workers looking for more meaningful work, greater flexibility and increased work-life balance. Employee engagement is a topic that organizations can no longer push under the rug, but need to examine more closely and determine what’s working and what isn’t.
Let’s start by defining employee engagement. In a nutshell, it’s the measure of how involved and enthusiastic your team members are about coming to work every day. It’s their emotional commitment to your organization, including the mission, core values and vision. Here’s what engaged employees look like:
- They’re proud of where they work and typically happy with their job, manager and company culture
- They intend to stay with an organization
- They would recommend their workplace to others
- They’re actively interested in their job and support and encourage fellow team members
Now that we know what employee engagement is, what are some of the top drivers of engagement? Most of us would say compensation, and while it certainly plays a role, it’s not the most important factor. Here’s a look at the top 5:
- Strong leadership: One of the biggest discoveries from Gallup’s employee engagement research is that managers or team leaders alone account for 70% of the variance in team engagement. That’s quite a percentage! Strong leadership truly matters.
- Caring organizational culture: Like strong leadership, an organization’s culture plays a prominent role in how team members feel about their job. Helping team members feel that the work they’re doing is essential for the success of the organization will create a positive employee experience. A culture that emphasizes work/life balance and employee wellness (just to name a few), goes a long way in boosting engagement.
- Meaningful work: Everyone wants to feel like their work means something and has a purpose. It boosts enthusiasm, productivity and connection. It’s also a major driver of employee retention.
- Professional growth opportunities: Research shows that employees are much more likely to be engaged in jobs with organizations that make learning and professional development part of their culture. Fostering personal growth opportunities helps employees achieve their personal goals and leads to greater satisfaction and dedication.
- Regular feedback and recognition: Having a consistent system of feedback within an organization is one of the best ways to build strong communication. In organizations that emphasize feedback as an important part of their culture, employees receive regular, helpful feedback from direct supervisors and are encouraged to provide meaningful feedback to co-workers and leadership. It’s truly a two-way street.
As you read this list, think about your organization. Do you feel like you’re hitting the mark on all five? Or maybe you notice weak spots and see room for improvement. Working with a coach, like Leah M Joppy and Associates, can help. We collaborate with you to look at areas where engagement is low, establish where improvements can be made and come up creative solutions that will increase team members’ engagement and morale.
There’s no better time than the present to get started! Team members want more than a good paycheck and a warm, fuzzy feeling to feel invested in their work and contribute their best to an organization. Call us at 301-670-0051 or email us at leah@lmja.com
Drivers Of Disengagement
Are there any leaders out there who haven’t encountered employee disengagement at one point or another? If you’re in a management position, you can probably recall at least a few instances. If not, you’re either extremely fortunate or you may not know the signs to watch out for. Disengagement can rear its head in a variety of forms. For example, team members can feel out of the loop in terms of communication and resources or they may be struggling with work/life balance. They may also feel discouraged by a lack of company culture or difficulty collaborating with team members.
In our last article, we looked at the top 5 drivers of employee engagement. But what are some of the red flags to watch out for when it comes to employee disengagement? Here are a few examples of an unengaged team member:
- Withdrawal from any non-necessary activities or conversations
- Poor communication and lack of participation
- Breaks from routine (i.e.: a typically vocal person no longer speaks up in meetings, a punctual person is chronically late or misses deadlines)
- Apathetic approach to meetings, projects, communication, etc.
- Rudeness and curtness with coworkers and clients
What’s the common denominator? It’s a change in behavior that lasts for a prolonged period of time.
With all of the challenges leaders are facing in today’s workplace, problems with disengaged employees can sneak up quickly and snowball into major issues. That’s where Leah M Joppy and Associates can help. We can get to the root causes of WHY team members are feeling disengaged and work with you to come up with ideas to address these problems quickly.
When it comes to employee disengagement, it’s so important to look for solutions right away, rather than wait until productivity declines and turnover increases. Call us at 301-670-0051 or email us at leah@lmja.com and let’s start tackling any disengagement issues now!
Finding Confidence In Our Lives
American philosopher and psychologist William James once said that, “Most people live in a restricted circle of potential.” Although he made this observation over a century ago, it still holds true today. When it comes to fulfilling our potential, it’s often not a lack of resources, opportunity or intelligence, but a lack of self-confidence. We often become our own worst enemy when we continually doubt ourselves and listen to the self-defeating voices in our head.
Many of us mistakenly believe that confidence is something certain lucky people are born with and the rest of us are just futilely trying to find it. But confidence is simply the outcomes of our own thoughts and actions. It’s the belief in our ability to succeed at a task. For example:
- Our belief that we can give a speech in front of an audience
- Our belief that we can exit an unhealthy relationship and find one more fulfilling
- Our belief that we can change career paths or start a business
You get the picture. Our brain tells us a lot – some of it’s true, but a lot of it isn’t. It’s those untrue, self-defeating thoughts that hold us back from taking the steps necessary for meaningful change. On the flipside, self-confidence gives us the courage to break out of our comfort zone and face fears head-on.
The Benefits of Self-Confidence
There’s no doubt about it – having confidence in ourselves feels good! However, there are many other benefits that confidence brings to our lives. Here’s a look at a few:
- More resilience: Resilience is the ability to cope with and recover from setbacks. Higher levels of self-confidence enhance your resiliency and help you bounce back from life’s challenges.
- Healthier relationships: When you have confidence in yourself, it helps you better understand and care for others. It also helps you identify relationships that aren’t healthy and gives you the strength to move on.
- Better performance: Many of us waste our time worrying that we’re not good enough. Self-confidence doesn’t mean you’re not going to make mistakes or even fail, but it will help you devote your energy to what matters instead of self-deprecating thoughts. And that translates to better performance no matter what task is in front of you.
- Willingness to try new things: Whether you want to sign up for a class, learn a new skill or tackle that half marathon, self-confidence makes you more willing to try new things and put yourself out there.
We can all relate to the ebb and flow of confidence throughout our lives. Even if you’ve spent years doubting your abilities and feeling like you can’t take the steps to break out of self-defeating beliefs, it’s never too late to change course. Working with a coach, like Leah M Joppy and Associates, can put you on the right path towards greater self-confidence. You’ll learn why you’re stuck in a pattern of negative thoughts, how you can break the cycle, tools you can use to bring lasting change and so much more.
Contact us today at 301-670-0051 or email leah@lmja.com and let’s squash those negative thoughts and enhance your life through strengthened confidence!
The Role Of Confidence In The Workplace
According to a survey by the job site Indeed, 94% of employees said that confidence is vital to complete daily tasks at work and believe it’s a major contributor to overall career growth. In addition, 98% of those surveyed said they perform better when they feel more confident. These numbers aren’t exactly surprising, but they do highlight the importance that self-confidence plays in the workplace. As we mentioned in our last article, the good news is that confidence isn’t something you’re born with, but something we can all build, practice and reinforce!
We all want to feel confident at work, but often, it feels like there are forces beyond our control. Maybe you’re new to a job or career path and are terrified of making mistakes. Perhaps you feel like you’re underqualified in a leadership role and don’t have what it takes to build a successful team. Or maybe you’ve always been really hard on yourself and constantly question whether you have what it takes to succeed. Whatever the case, these self-defeating thoughts aren’t doing you any favors and can hold you back from promotions, management roles and more. Self-confidence in the workplace has so many positives, including better communication skills, increased ability to handle feedback and conflict, greater happiness and a decrease in comparing yourself to others.
So, what does confidence in the workplace look like? Not everyone expresses self-confidence in the same way, but there are some common traits that confident people possess. Here’s a few:
- They don’t seek validation from others
- They don’t worry about things outside of their control
- They aren’t afraid to ask for help
- They’re decisive and assertive
- They recognize when they make a mistake
- Their verbal cues match their non-verbal cues (they’re genuine and sincere!)
- They appear confident through their eye contact, dress, body language, etc.
How many do you see in yourself?
Think of the times you’ve let self-doubt seep into your mind. Remember the worry, the sleepless nights, the doubts that you really deserve that promotion you’ve been working for. If you feel like your lack of self-confidence is holding you back in your career, Leah M Joppy and Associates is ready to help you squash those self-defeating patterns. We’ll work together to look at your goals and aspirations, where self-confidence plays a role, what’s holding you back and tools that you can use to make positive changes.
Call us at 301-670-0051 or email leah@lmja.com and let’s start the journey towards greater self-confidence together.
Burnout For Individuals
We all have days when we feel overwhelmed, unappreciated or helpless. Sometimes just getting out of bed and facing the workday can feel like an impossible task. However, if you feel like this most of the time, you might be dealing with more than you think. You could be suffering from burnout, a gradual process with subtle signs and symptoms that worsen over time.
We hear the term “burnout” all the time, but most of us think it’s just another name for stress and all of the challenges that come with it. But there is a distinct difference. Stress is having too much on your plate (too many responsibilities, work to handle, etc.), but burnout is the opposite. With burnout, you may feel like you don’t have enough, as in not enough energy or not enough motivation. It feels like you’ve run out of gas and completing even small tasks can seem like an impossible feat. Burnout has become a chronic issue in the workplace, so much so that in 2019, the World Health Organization classified it as an “occupational phenomenon.” And this was before the pandemic.
When we’re going through the day-to-day of life, often we don’t feel like we have time to step back and assess our overall mental health. We just keep pushing through to get it all done. But burnout is sneaky. What starts as a few “bad days” or weeks can result in something far more serious. Burnout can affect every aspect of a person’s life from emotional to physical and behavioral. Below, we’ve broken down the signs and symptoms of each:
Emotional Symptoms
- Feeling hopeless and trapped
- Experiencing loss of motivation
- Having an increasingly cynical and negative outlook
- Feeling like a failure and experiencing self-doubt and lack of accomplishment
Physical Symptoms
- Feeling drained and tired the majority of the time
- Experiencing frequent headaches and muscle aches
- Dealing with changes in appetite and sleep habits
Behavioral Symptoms
- Taking frustrations out on others
- Withdrawing from responsibilities and isolating from other people
- Using food, drugs or alcohol to cope
- Continually procrastinating or taking longer than usual to get things done
Burnout not only leads to issues in the workplace, but spills over into every area of life, including home and social life. But when you’re in the midst of burnout, taking the first step towards a solution can feel almost impossible. That’s where working with a coach, like Leah M Joppy and Associates, can be a vital source of healing. We get to know you and the root causes of what’s leading to burnout. We can then help you build habits that lead to improved sleep and relaxation, help you find your motivation again and build that essential work/life balance that’s missing in so many of our lives.
Don’t put yourself on the backburner and let burnout sneak up and take control of your life. Contact Leah M Joppy and Associates at 301-670-0051 or email leah@lmja.com to learn how we can help.
Burnout For Organizations
Burnout. It’s something no one wants to feel and it’s an issue that no organization wants to experience. But increased levels of employee burnout are becoming more common across every industry and not just the ones we think of most, like healthcare and teaching. Many organizations think of burnout as an “individual problem,” solvable by an employee just taking the afternoon off or practicing some breathing techniques. Wrong! It affects your organization at every level and has a negative impact by decreasing morale and increasing turnover.
According to the World Health Organization, burnout is a syndrome resulting from workplace stress that has not been successfully managed. It’s characterized by three dimensions: feelings of energy depletion or exhaustion; increased mental distance from one’s job or feelings or negativism or cynicism related to one’s job; and reduced professional efficacy (World Health Organization, 2019). It’s incredibly costly for organizations. Consider these statistics: according to the American Psychological Association’s 2021 Work and Well-being Survey of nearly 1,500 U.S. workers, 79% of employees had experienced work-related stress in the month before the survey. Nearly 3 in 5 employees reported negative impacts of work-related stress, including lack of interest, motivation, or energy (26%) and lack of effort at work (19%). Meanwhile, 36% reported cognitive weariness, 32% reported emotional exhaustion, and 44% reported physical fatigue—a 38% increase since 2019.
It’s important to train managers to recognize the signs of burnout in team members and have a comprehensive plan in place to address underlying issues. Symptoms of burnout include:
- Decreased engagement and enthusiasm in work
- Increased absenteeism
- Decreased productivity
- Isolation
- Higher sensitivity to feedback
Employee burnout is one the most pressing challenges that organizations face today. Leaders need to know the prominent signs (as we outlined above) and how to work with team members on solutions that have a lasting impact. It’s no small task, but in the end, it’s a win-win for everyone. Leah M Joppy and Associates is ready to help your organization face any workforce burnout issues head-on before they become major problems. Call us at 301-670-0051 or email leah@lmja.com and let’s discuss your needs.
Controlling Stress By Practicing Mindfulness
We are all dealing with different stressors in our lives right now. Work responsibilities, balancing career and family, health concerns – the list seems to go on and on. Now that we’ve started a New Year, many of us are looking for ways to reduce anxiety and feel a sense of calm and balance in our day-to-day lives. You’ve probably heard the term “mindfulness” thrown around and wondered if it really works or is just another buzzword or fad. Research has shown that practicing mindfulness reduces activity in the part of your brain called the amygdala. The amygdala is central to switching on your stress response, so by practicing mindfulness, you’re reducing your background level of stress. And who doesn’t need a little of that right now?
So, what exactly is mindfulness and how can it help during times of difficulty, as well as everyday life? Jon Kabat-Zinn, psychologist and founder of the Mindfulness-Based Stress Reduction (MBSR) program, defines mindfulness as “paying attention in a particular way, on purpose, in the present moment and nonjudgmentally.” In short, to be mindful is to be purposeful about where you direct your attention. Instead of letting your thoughts run wild, you take a step back and become intentional about where you put your focus.
Here a few of the benefits of practicing mindfulness:
- Physical and Emotional Health: According to research, practicing mindfulness regularly can help manage anxiety. It also complements medical and psychological treatments and can help reduce pain and symptoms of conditions such as depression, high blood pressure and addiction.
- Emotional and Cognitive Regulation: A regular mindfulness practice has been shown to increase focus and help with memory and problem-solving abilities. It can also improve the brain’s capacity for decision-making.
- Happiness and Joy: By practicing mindfulness, you’ll find it easier to take a few deep breaths and respond in a more patient and thoughtful way to challenging situations or people. You’ll begin to slow down during particularly difficult parts of your day and not react to problems hastily. It also helps you tune in to pleasant experiences that are around you, even during times of stress.
Mindfulness takes practice, but the effort is well worth the reward! In our next article, we’ll take a look at some simple ways to start a mindfulness practice. Leah M Joppy and Associates has conducted many seminars focusing on strategies we can all use to get through life’s challenges. We can tailor a seminar that focuses on mindfulness practices, stress reduction and more. How can we help you? Call us at 301-670-0051 or email leah@lmja.com to learn more.
How Can I Begin A Mindfulness Routine?
Mindfulness is such a popular topic these days, but promising new research has shown how practicing mindfulness can be a powerful and effective treatment for anxiety. In a new clinical trial from Georgetown University Medical Center, mindfulness-based stress reduction (MBSR) was shown to be as effective as escitalopram (Lexapro), a commonly used antidepressant, in treating anxiety disorders in some people. Mindfulness is an effective method to bring people back to the present through breath and body awareness. It can help better regulate the body’s response to stressful, negative thoughts and rewire how a person relates to anxiety. The big question many have is: how do I get started?
Here are a few simple ways to begin a mindfulness routine:
- Pay attention to your breath: Noticing your breath is a vital starting point for any mindfulness practice. Set a timer for three minutes and turn your attention to the physical sensation of your breath (don’t manipulate or control your breathing, just focus on your normal breath). When you find yourself getting distracted, as we all do, redirect and refocus.
- Do a body scan: Body scanning is placing your attention on one body part at a time (for example, the soles of your feet) and then pausing to explore any sensations or feelings in that area. Then, shift your attention to another part of your body. Pause there and move on to another area. For a full body scan, you may want to start at your head and work your way down to your feet.
- Listen to the world around you: Mindfulness also involves turning your attention outward in addition to inward. Set a timer for five minutes and tune into the sounds around you (traffic noise, birds singing, etc). Close your eyes and hear what’s coming and going. Listen to the tone and volume.
- Take a mindfulness walk: As you walk, pay attention to the sensations of your body. How do your feet feel? Notice how your arms swing as you walk. Become more aware of your surroundings and notice the sights, sounds and smells. It’s really about opening up your senses and not walking on auto-pilot.
Distraction is normal during mindfulness, so don’t beat yourself up if you find your mind wandering during your practice. Refocusing your mind when you get distracted is the equivalent of what mindfulness practitioners call “mental pushups”. Don’t give up – with time, your ability to focus will get stronger.
Like exercise, meditation takes practice. Many of us may feel like we can’t block off a chunk of time in our already busy schedules, but even just five to ten minutes of mindfulness a day can make an enormous impact on our well-being. Are you interested in learning more about mindfulness and how it can benefit you? Leah M Joppy and Associates is ready to help. Call us at 301-670-0051 or email leah@lmja.com to learn more.