How do you keep employees engaged? And especially now, in this time of crisis, how do you keep employees focused, while understanding the impact of these unprecedented times on their very lives? It’s not easy. Most people will take any tips they can to realistically move projects along. And knowing how to lead beyond work takes some creative initiative.
Leah M. Joppy & Associates recently hosted a webinar titled 5 Tips to Unlocking Employee Engagement in Crisis – And Beyond. The purpose behind this webinar was to explore ways we all can use to keep employees engaged, active and interested.
Obviously, this subject was a hot one! During the highly interactive webinar we informed each other. Creative ideas were tossed around. Each participant could absorb the information and ask questions. Everyone came away from the webinar with insights into what they could do given their individual situation.
Here are some of the takeaways from the webinar.
- First, lead by example. We learn from each other. How we react is often an extension of how our leader deals with the situation.
- Encourage virtual collaboration. For some, this may seem silly, or scary. Technology is often puzzling. But showing how easy and effective it can be puts everyone at ease.
- Get to know your team on a social level. We’re not robots, rights? Getting to know your team as individuals, with specific needs, helps you appreciate more fully exactly what they’re going through and will help to identify resources needed.
- Offer honest feedback regularly. Think about what we hear on the news now – don’t we all appreciate honest assessment rather than vague direction?
- Recognize team members using their Appreciation Language. Everyone wants, and needs, appreciation, but you have to know how THEY want to be appreciated. People are different and they have a preference of method in which they like to be appreciated.
- Mindfulness. How do you feel about the current crisis? Whether your glass is half full or half empty, it is refillable. Taking care of ourselves today will determine our tomorrow, post-crisis.
- Practice empathy and flexibility. People have a lot going on – loss of job, homeschooling kids, personal health issues and maybe elderly parents who may live in another state – all of which is only made more complicated by the crisis. They need someone to be able to talk to and understand – to LISTEN. This is a new situation for most of us.
- Stay connected. There are so many ways nowadays – through phone, messaging, Zoom, Skype, GoToMeeting, and more. Staying connected keeps us occupied and engaged.
All in all, the webinar left us all energized. See the additional resources we sourced below. And stay tuned for the next one. If you want to make sure you don’t miss it, send me your email so I can include you on the next announcement.
- Book: “The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People“
- Book: “Leading From Where You Are: How Every Person Can Help or Hinder The Collaborative Culture“
- Article: Six Ways to Engage Virtual Employees
- Article: 7 Tips to Increase Employee Engagement Without Spending a Dime
Be safe, be well everyone!